In praise of....back-office staff

The latest set of performance-indicator statistics for Cornwall Council give us some insight into what happens when headcount reduces and workload stays the same. Average number of days taken to process claims for housing benefit and council tax benefit; percentage of telephone calls answered in less than 20 seconds, average number of days lost to long-term sickness and the average number of days lost to sickness per member of staff - all getting worse, and all now much worse than target. Homelessness is also getting worse. A report to next week's Cabinet says:

"There has been an increase in new Homeless presentations, particularly in the mid area of the county. This is in part due to increased demand which may be due to the economic climate, and also issues with staff shortages, due to both sickness and vacant posts, which has left our teams with less capacity to undertake early interventions to prevent cases becoming emergencies (and therefore needing temporary accommodation). To address this we are moving resources within the service and are also working with HR to manage our sickness and also work through the recruitment issues."

I wonder what "work through the recruitment issues" means in standard English. Keep Calm and Carry On?